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We're are improving how we communicate with patients.  Please tell us if you need information in a different format or communication support.

NEW cancellation text line - if  you need to cancel an appointment we now have a cancellation line, you will need to text your name, dob, time of appointment and who it is with, we will then cancel the appointment  - please note this number is only for text messages and will NOT be answered.

Text cancellation number is 07749 623 816

Named GP - You may be aware that all practices are required to provide all their patients with a named GP who will have overall responsibility for the care and support that our surgery provides to them. 

The named GP will have overall responsibility for the care and support that the  surgery provides to the patient. This does not prevent the patient from seeing any GP in the practice as you currently do.  You can request a specific named GP (requests will be considered).

Patients do not need to take any further action, but if you have any questions, or wish to discuss this further with us, please contact us.

Care Quality Commissioning - we have not had our CQC visit yet but please check here for further information

Friends and Family Test

castlepractice.jpgThe NHS friends and family test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services - please click on the link (right hand side and complete our Survey) Thank You.


Opening Hours

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more

Repeat Prescriptions

Do you need to re-order your medication? Visit our prescriptions page and complete the online form. Find out more

Like To Register?

New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more

Please click this link to see our catchment area

Disabled Access


Car parking is available for the disabled. All patient areas are  accessible to people using a wheelchair. Toilets are designed for use by the disabled.

Travel-related Diseases? - please check out this website, packed with advice and information

Important information about how we handle your personal data Care_data_PiL_v7_A4[1][1].pdf

Minor Ailments - help us to help you, please read this leaflet for information about a new scheme that is working in certain pharmacies and GP practices within this area Minor_Ailments_Scheme[1].pdf

Customers Join our Patient Participation Group and have your say!


(Site updated 20/09/2016)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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