Wednesday  9th October 2019 at 6.00pm

Dear Patient,

patient surveyWe would like to know how we can improve our service to you and how you perceive our surgery and staff. 

To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form


We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance

PPG Documents


Terms of Reference

Do you have trouble getting us to answer the phone? Do you want to book an appointment? Please see our PPG information poster - online_appointments.pdf

Would you like to be more involved with the Practice? How about joining our Patient Group? - Please see leaflet for more information  castle_ppg_poster[2].pdf

Minutes 22.7.19


PPG Minutes 21.01.2015.doc

Standard Reporting Template 31 March 2015.doc - Final Report of PPG Group 18.3.15

PPG 18.11.15 agenda and minutes from 23.9.15

Minutes of Meeting January 16

Minutes 10th April 2019

Minutes 5th December 2018 - electronic minutes after this date have not been supplied - only been supplied in paper copy, if you would like copies please ask at reception, thank you.

Minutes from meeting held 25.5.16

Minutes from Meeting 27/7/16

Minutes from Meeting held 30.11.16

Minutes from meeting 5.4.17

Minutes from Meeting 6/6/17

The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.












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