CHANGES TO HOW YOU ACCESS YOUR GP SERVICES
Due to the current Coronavirus (COVID-19) situation, the way you access your GP practice has changed.
You must now telephone your GP practice – DO NOT attend in person.
Your GP practice will then arrange the best care for you depending on your need. This will likely be a phone call or video call.
If you do need to see a doctor face-to-face, then this will be arranged for you and it may be in a different location.
Alternatively, use the online NHS 111 service or call NHS 111.
We want to reassure you that your GP practice is still here to look after you and your family.
Coronavirus is a public health emergency of international concern.
Please stop and think - Are you concerned you may have coronavirus? Please stay at home and follow guidelines.
Anyone with concerns or coughs, cold, respiratory problems please follow guidelines and head to https://111.nhs.uk/service/covid-19 and follow instructions.
IF YOU HAVE SYMPTOMS OF CORONAVIRUS INFECTION (COVID-19)
Stay at home and do not leave your house for 7 days from when your symptoms started. This will help protect others in your community whilst you are infectious. You should:
- plan ahead and ask others for help to ensure that you can successfully stay at home
- ask your employer, friends and family to help you to get the things you need to stay at home
- stay at least 2 metres (about 3 steps) away from other people in your home whenever possible
- sleep alone, if that is possible
- wash your hands regularly for 20 seconds, each time using soap and water
- stay away from vulnerable individuals such as the elderly and those with underlying health conditions as much as possible
You do not need to contact your GP Practice or call NHS111 to go into self-isolation.
You will need to self-isolate for 7 days. After 7 days (please check government website for latest advice):
- If you do not have a high temperature, you do not need to self-isolate;
- If you still have a high temperature, keep self-isolating until your temperature returns to normal.
If your symptoms worsen during home isolation or are no better after 7 days contact online/call the NHS 111 service.
If you, or the person you are caring for, is struggling to breathe, has a fast pulse, their hands or lips are cold and/or blue, are drowsy, confused or difficult to wake, has tightness in their chest, or is unable to speak a short sentence, dial NHS 111 or 999 immediately.
If you need any other medical help, or advice, please contact your GP surgery between the hours of 8:30am and 6.30pm, and NHS 111 between the hours of 6.30pm and 8.30am for advice. In case of emergency, call 999.
FREE Support for all Parents/Carers in Solihull
Solihull's Parenting Team Support Available
*DO YOU USE A SHARPS BOX?*
From 1st September 2021, the way you dispose of your medical sharps boxes is changing. You will no longer need to bring these back to the doctors surgery. Solihull council will collect them from your home. Find out more here:
Type 1 opt-outs NHS Digital (NHSD) extract of GP data for Research purposes (known as the GPDPR)
for The current NHS Digital (NHSD) extract of GP data for Research purposes (known as the GPDPR) has been delayed due to NHSD wishing to review the way in which this data will be collected, to conduct more public involvement and information about the plans and change the way in which patients can opt out of the extract of their GP data.
Currently the only way to opt out is to complete a Type 1 opt out form and return this to the practice by the 1st September. However, this extract will not be taken until the NHSD have changed the way it will take the data and respect the patient’s choice for using their data. NHSD are introducing the following changes to the opt out process which will mean that patients will be able to change their opt-out status at any time::-
- Patients do not need to register a Type 1 opt-out by 1st September to ensure their GP data will not be uploaded.
- NHS Digital will create the technical means to allow GP data that has previously been uploaded to the system via the GPDPR collection to be deleted when someone registers a Type 1 opt-out.
- The plan to retire Type 1 opt-outs will be deferred for at least 12 months while we get the new arrangements up and running and will not be implemented without consultation with the RCGP, the BMA and the National Data Guardian.
This means that you can opt out at any time in the future and NHSD will delete data that they already have taken for research purposes, the deadline of the 01/09/2020 has been delayed until a new system of opt out is developed. Hopefully, this will be a simple centralised approach via the NHS app or NHS website to avoid paper form and administration work for your GP.
We will update you when we know more about the NHSD plans to change how you can control who has access to your data.
Healthwatch Enter and View Report Report
Opening Hours: Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more
Disabled Access: Car parking is available for the disabled. All patient areas are accessible to people using a wheelchair. Toilets are designed for use by the disabled.
Patients Privacy Notice Please see attached document
Covid 19 notices
Privacy Notice - Medical Records
Privacy Notice with GDPR
Join our Patient Participation Group and have your say!
(Site updated 24/08/2021)